We Service the following areas on Vancouver Island

Google Reviews

Summer Wow
Summer Wow
22:39 13 Mar 20
We are very happy with the services provided by Fresh Look Carpets. We needed 2 upholstered armchairs cleaned and their response was quick and efficient. The service guy was friendly, on time and even spot cleaned an area in an adjoining room. Very happy with the results. Will definitely be calling them again!read more
carolyn touhey
carolyn touhey
21:24 10 Mar 20
If there were more than five stars, I would award them. From the initial call during which Linda was pleasant and scheduled my appointment to the actual service, I am very pleased. Linda explained that the service is steam cleaning, not shampooing with harsh chemicals that often leave a residue. That is what I wanted. Dustin, the technician who came to our home, was not only cordial and pleasant, but he was a perfectionist. Unlike many people who would not want someone looking over their shoulder, he asked for asked for my feedback. When he got to a certain point and everything looked pretty clean, he invited me to check out his progress on our sofa and recliner to see if I could see any spots or areas that he should steam clean again. together, we are identified a few spots and he hit them with a pre-treatment which worked miracles. My pastel colored sofa and chair look new again. I was so pleased with the results and with him and his awesome attitude, I asked him to do two sets of stairs, only $40 each...a bargain... and even my car. I was equally pleased with all of those results as well. His attitude was so amazing, clearly understanding the service ethic that is missing in so many businesses today. There was no mess, and whatever they have in their pretreatment spray bottle is a miracle liquid. I will definitely use this company again and hope that Dustin will be the technician at that time.read more
geoff campbell
geoff campbell
18:40 25 Feb 20
Fresh look has looked after us since they were Sears. They are reliable dependable and very pleasant. I clean my own carpets but every once in a while need to call on their products. I am always fully satisfied. Our carpets look great. Thank you.read more
Christine Constable
Christine Constable
00:55 29 Jan 20
Very Happy! Was going to rent one but Fresh Look did a much better job and so much less hassle of dealing with the machine myself. My carpets look brand new just like the first day we moved in! I will continue using them for carpet cleaning and other services offered. Great phone staff when booking and the carpet cleaner himself was very nice and knowledgeable.read more
Manfred Hack
Manfred Hack
01:33 23 Jan 20
I recommend FRESH LOOK!! Prompt, professional and excellent service! The technician did an amazing job and was very professional and considerate. He made sure that I was satisfied with the work he was doing. Wouldn't consider another company. Very satisfied!!!read more
Diane Owens
Diane Owens
18:24 22 Jan 20
Dustin was a very personable man and explained things, and did a great job! I had my air ducts and dryer vent vacuumed this morning, I am really pleased with the whole experience from telephone communication with office to the actual cleaning. Will definitely call again.read more
Fred Pullen
Fred Pullen
02:54 22 Jan 20
Fresh Look gave us excellent service. Dustin arrived at our house promptly, worked efficiently, and left our carpet looking sparkling clean and fresh. We appreciate his fine work and the help of the other staff, too. Very pleased!read more
Richard Kampf
Richard Kampf
22:04 16 Jan 20
We needed our leather love seat refreshed after about 15 years of neglect. Called Fresh Look, discovered the service was reasonably priced so made an appointment. Dustin arrived on time, was cheerful, pleasant & efficient. I'm happy to report that our love seat, while definitely no longer new looks great & will give us many more years of service thanks to the work done by Dustin & Fresh Look. Will call these folks again in the future.read more
Sam G
Sam G
23:57 14 Jan 20
Highly recommend FRESH LOOK!! Prompt, professional and excellent service! Cody was the technician who attended our home. He did an amazing job and was very professional and considerate. He made sure to walk us through each of the processes to ensure we were satisfied with the work he was doing. Would never consider another company after our exceptionally positive experience today. Very satisfied!!!read more
Marietta Dodds
Marietta Dodds
22:50 08 Jan 20
I have had Fresh Look in to do a carpet cleaning on an annual basis since 2012. The carpet looks like new each time, and the technician has done an excellent job of removing spots on this light coloured carpet. Great job!read more