We Service the following areas on Vancouver Island

Google Reviews

adele moeller
adele moeller
23:09 10 Jul 20
Would highly recommend Fresh Look for any home cleaning jobs. Thanks for your professional service.
Tina Laur
Tina Laur
22:19 27 Jun 20
I have been using Fresh Look Carpet (formally Sears Carpet) for over 25 years and I highly recommend this business. Always professional, knowledgeable and friendly - from booking to cleaning. Tina Laurread more
Vicki White
Vicki White
00:26 17 Jun 20
Also wanted to say they went above and beyond to get "just" my stairs only done! Answered all my texts, questions and emails even though one of the owners was on vacation πŸ™‚ Super communicative and helpful. Thanks y'all. β˜ΊοΈπŸ’ž Stairs looked great too πŸ™‚read more
Kago Rox
Kago Rox
17:05 12 Jun 20
I was so impressed with the customer service, the courteous technician and the fresh clean carpets afterwards. I highly recommend this company to homeowners looking to ensure the longevity of their carpets with regular cleaning. Thank you again!read more
Summer Wow
Summer Wow
22:39 13 Mar 20
We are very happy with the services provided by Fresh Look Carpets. We needed 2 upholstered armchairs cleaned and their response was quick and efficient. The service guy was friendly, on time and even spot cleaned an area in an adjoining room. Very happy with the results. Will definitely be calling them again!read more
carolyn touhey
carolyn touhey
21:24 10 Mar 20
If there were more than five stars, I would award them. From the initial call during which Linda was pleasant and scheduled my appointment to the actual service, I am very pleased. Linda explained that the service is steam cleaning, not shampooing with harsh chemicals that often leave a residue. That is what I wanted. Dustin, the technician who came to our home, was not only cordial and pleasant, but he was a perfectionist. Unlike many people who would not want someone looking over their shoulder, he asked for asked for my feedback. When he got to a certain point and everything looked pretty clean, he invited me to check out his progress on our sofa and recliner to see if I could see any spots or areas that he should steam clean again. together, we are identified a few spots and he hit them with a pre-treatment which worked miracles. My pastel colored sofa and chair look new again. I was so pleased with the results and with him and his awesome attitude, I asked him to do two sets of stairs, only $40 each...a bargain... and even my car. I was equally pleased with all of those results as well. His attitude was so amazing, clearly understanding the service ethic that is missing in so many businesses today. There was no mess, and whatever they have in their pretreatment spray bottle is a miracle liquid. I will definitely use this company again and hope that Dustin will be the technician at that time.read more
geoff campbell
geoff campbell
18:40 25 Feb 20
Fresh look has looked after us since they were Sears. They are reliable dependable and very pleasant. I clean my own carpets but every once in a while need to call on their products. I am always fully satisfied. Our carpets look great. Thank you.read more
Christine Constable
Christine Constable
00:55 29 Jan 20
Very Happy! Was going to rent one but Fresh Look did a much better job and so much less hassle of dealing with the machine myself. My carpets look brand new just like the first day we moved in! I will continue using them for carpet cleaning and other services offered. Great phone staff when booking and the carpet cleaner himself was very nice and knowledgeable.read more
Manfred Hack
Manfred Hack
01:33 23 Jan 20
I recommend FRESH LOOK!! Prompt, professional and excellent service! The technician did an amazing job and was very professional and considerate. He made sure that I was satisfied with the work he was doing. Wouldn't consider another company. Very satisfied!!!read more
Diane Owens
Diane Owens
18:24 22 Jan 20
Dustin was a very personable man and explained things, and did a great job! I had my air ducts and dryer vent vacuumed this morning, I am really pleased with the whole experience from telephone communication with office to the actual cleaning. Will definitely call again.read more