Fresh Look (Formerly Sears) Carpet, Upholstery & Duct Cleaning

We will return your email inquiry within 24 hours or speak with one of our knowledgeable staff members during our regular office hours.

Phone numbers by location:

Comox Valley: 250-338-6550
Campbell River: 250-923-2955
Parksville/Qualicum: 250-248-6561
Port Alberni: 250-724-0002


Contact Inquiry Form

 

I am Interested in the following cleaning services:
CarpetUpholsteryArea RugTile & GroutAir DuctsMattressLeatherHardwoodDryer Vent & Central Vac


Google Reviews

Kelly Brady
Kelly Brady
21:32 12 Apr 19
Fresh Look cleaned our two bedroom carpets. The technician was professional and friendly. The phone conversation was also helpful and advised of the many services they provide. Highly recommended.
Valerie & Gerry Walther
Valerie & Gerry Walther
19:47 30 Mar 19
Fresh Look cleaned our carpets and ducts in a very friendly and professional way. Dustin was dedicated to his task and went beyond expectations. We will certainly recommend your services to others.
Permelia Parham
Permelia Parham
21:02 20 Mar 19
I have used Fresh Look many times over the last 8 years. The office staff and technicians are always courteous and professional. Their cleaning service is outstanding - I definitely recommend them.
Mary Catherine Bellamy Williams
Mary Catherine Bellamy Williams
21:55 20 Feb 19
Thanks for the great service! Our upholstery is so clean and fresh! The technician was very knowledgeable about fabrics, cleaning and care and I learned so much from him. The service was prompt, efficient and friendly and the office staff were also very helpful and professional! The price was certainly affordable and I also appreciate the choice in payment methods. We will definitely use Fresh Look next time we need cleaning!read more
Maria Farrell
Maria Farrell
16:50 10 Feb 19
We have been using Fresh Look (formerly Sears Carpet Cleaning) for quite some time, always happy with the results. The technician calls before he arrives ensuring you are ready and waiting. Very professional and friendly, we have only had our living room carpet and stairs done but they do offer many more services. Highly recommend them. Reasonable rates and quick and friendly service. Thank you our carpet looks great!read more
Kara Leweni
Kara Leweni
00:57 03 Feb 19
Technician was thorough and knowledgeable. He educated me about my furnace filters and was very helpful. He was honest and offered other services but didn't try to "upsell" on things I didn't actually need. I called on Friday and they arrived Monday and on time. Very happy with the service and heating tips he gave me.read more
neil fisher
neil fisher
22:22 01 Feb 19
Super professional staff and very competitive pricing. Dustin, was super friendly, polite, showed up exactly when expected and got to work right away. We were in the process of moving out and the cleaning of the carpets took so little time and didn't interfere anything. If you're in the Comox Valley area and are in need of carpet cleaning give Flesh Look some serious consideration. 👍read more
Mike Thompson
Mike Thompson
22:20 01 Feb 19
I have used Fresh look (formerly Sears) a number of times from carpet, tile & grout & vent cleaning. On this occasion I used them for stair carpet cleaning & area rug cleaning. Their technician Cody arrived on time & started on the job straight away & was finished within the hour. Always a professional & friendly service from the Fresh Look team & I would highly recommend them to other people & look forward to using them in the future.read more
Robert Davidson
Robert Davidson
21:30 26 Jan 19
Had our dryer duct cleaned by Dustin and we were blown away by the accumulation of lint buildup. He was on time for the appointment and we received a phone call to advise that he would arrive in 30 minutes. Very professional and friendly service by this young man. We would not hesitate to use their service again and highly recommend this business.read more
John Marshall
John Marshall
22:06 11 Jan 19
Great service and very courteous and professional technician. He did an amazing job on our white carpets and all areas of the house. I would highly recommend them and will use their service again!
Mary Ellen Schulz
Mary Ellen Schulz
04:35 28 Nov 18
I was very happy with the work done by Fresh Look Carpet & Upholstery. They arrived on time and my love seats, chair and carpet look great when they finished cleaning them. I would definitely have them back for any more of my cleaning needs.
Deb Clare
Deb Clare
21:09 07 Nov 18
We received outstanding service to having our upholstery cleaned. Jay worked diligently and thoroughly to remove stains to insure we were statisfied. As well the customer service was very accommodating. We highly recommend the company.
Lauren Morton
Lauren Morton
20:19 26 Oct 18
Fresh Look cleaned the heating duct and dryer vents in our home - our technician Cody went above and beyond in his effort to ensure our home was clean, sanitized and safe. Thank you Cody! The result was amazing and I will recommend this service and company to everyone.
Gloria Fisher
Gloria Fisher
16:48 26 Oct 18
Had Fresh Look clean my carpets on October 25, 2018 and I will definitely be using them again.. Cody showed up a little late because he was making his previous customer 100% happy I was fine with that. When discussing what needed to be done he was extremely thorough with information explains the service and cost he definitely knows his stuff! We were only going to get carpets done but when Cody checked the vents they definitely needed to be done too. Cody worked very hard to complete all the tasks he was very pleasant to deal with and was very informative. After he finished steam cleaning each room he would ask me to come and inspect it give my okay before he would move on. He was specific to detail explaining his findings along the way such as sun damage on the carpets etc. He was here much longer than previous carpet cleaning companies he wanted to ensure I was 100% happy! Excellent job Cody! Thanks Fresh Look you live up to your name ? My house definitely has the Fresh Look!read more
Mark Allan
Mark Allan
21:22 22 Oct 18
We've been using Fresh Look for years back to when they went under the Sears name. They have always been professional, efficient and pleasant. We needed their services a few days ago due to a mishap. Jay came and worked hard to clean the carpet in our main bedroom. When he was finished, we couldn't tell there had ever been any stains. My wife and I recommend Fresh Look highly.read more
brenda molloy
brenda molloy
21:54 19 Oct 18
I have been using this carpet cleaning service for several years. Always satisfied and reasonably priced. Glen is terrific, always sharing advice and tips. always pleasant and approachable. Will continue to have him come to our home and do the "magic".
Hope Rychkun
Hope Rychkun
20:56 26 Sep 18
Awesome service for duct cleaning & dryer vent cleaning. Jay was polite, efficient & obviously knew what he was doing. He answered all my questions and completed the work in a timely manner. Really appreciated him arrive on time & when the appointment was booked. The followup by the office was greatly appreciated, nice to know that they wanted to know how the job went. Great work guys, will definitely get you in again.read more
audrey cope
audrey cope
19:06 19 Jun 18
Super efficient and nice technician. I had my sofa and carpets cleaned and they look amazing. I also had my dryer duct cleaned and was very impressed with the care the technician took. The price was very good too. I've been using these guys for years (when they were with Sears) and have always been happy with the price and service.read more
Chris Carter
Chris Carter
03:26 19 Jun 18
We were pleased to find that Fresh Look had morphed from Sears Carpet Cleaning as they have looked after us for several years. Last week they cleaned our three carpeted rooms and two area rugs. Their Representative was on time, careful and did an excellent job. One carpet I had given up as a lost cause in my Studio was successfully cleaned and looked better that I ImImagined was possible ! Would reccommend Fresh Look to anyone needing a superior job at a reasonable price. Chrisread more
Gordon Dunsmore
Gordon Dunsmore
19:09 24 May 18
Whether it was Sears or Fresh Look, the service is awesome. Our tech for the last couple of years has been great. Friendly and a treasure trove of knowledge. Discovered hidden issues and allowed us the remedy. Thank-you again. Gord & Lisa
Marion Krug
Marion Krug
23:05 23 May 18
Very good service. The young man did a walk through the house to find out any of my concerns. He was very conscientious of my walls and furniture. My rugs look great. I would use this company again and recommend them.
Joseph Forsyth
Joseph Forsyth
21:42 07 Apr 18
WE had used this firm before when they were contracted by Sears and had been happy. This time the appointment booking was easy, we were called the day before to narrow the time frame and the cleaner arrived half an hour into the time frame. He did a superb and professional job; cleaned an area rug on the spot (we had not mentioned it) and explained about why one spot could not be fully cleaned because of the heavy soiling. Great service. Would use again.read more
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