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Fresh Look Carpet, Upholstery & Duct Cleaning

Fresh Look Carpet, Upholstery & Duct Cleaning cleans out gritty dirt, allergens, germs and stains. Cleaning your carpets, rugs and furniture improves the indoor air quality of your home or business while making sure your carpets and upholstered furniture last a long time. Book Today!

Programs

Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Air Duct Cleaning
Tile Grout Cleaning
Dryer Vent Central Vac Cleaning
Mattress Cleaning
Leather Cleaning

Service Locations

Black Creek
Bowser
Campbell River
Comox
Courtenay
Coombs
Cumberland
Errington
Fanny Bay
Gold River
Merville
Parksville

Port Alberni
Port Alice
Port Hardy
Port McNeill
Quadra Island
Qualicum
Sayward
Tahsis
Tofino
Ucluelet
Union Bay
Woss

All Major Credit Cards Accepted

Google Rating

5.0

Fresh Look Carpet, Upholstery & Duct Cleaning ( Formerly Sears)

Fresh Look Carpet, Upholstery & Duct Cleaning ( Formerly Sears)

5.0

19:06 19 Jun 18

Super efficient and nice technician. I had my sofa and carpets cleaned and they look amazing. I also had my dryer duct cleaned and was very impressed with the care the technician took. The price was very good too. I've been using these guys for years (when they were with Sears) and have always been happy with the price and service.

23:05 23 May 18

Very good service. The young man did a walk through the house to find out any of my concerns. He was very conscientious of my walls and furniture. My rugs look great. I would use this company again and recommend them.

03:26 19 Jun 18

We were pleased to find that Fresh Look had morphed from Sears Carpet Cleaning as they have looked after us for several years. Last week they cleaned our three carpeted rooms and two area rugs. Their Representative was on time, careful and did an excellent job. One carpet I had given up as a lost cause in my Studio was successfully cleaned and looked better that I ImImagined was possible ! Would reccommend Fresh Look to anyone needing a superior job at a reasonable price. Chris

Gordon Dunsmore

Gordon Dunsmore

19:09 24 May 18

Whether it was Sears or Fresh Look, the service is awesome. Our tech for the last couple of years has been great. Friendly and a treasure trove of knowledge. Discovered hidden issues and allowed us the remedy. Thank-you again. Gord & Lisa

21:42 07 Apr 18

WE had used this firm before when they were contracted by Sears and had been happy. This time the appointment booking was easy, we were called the day before to narrow the time frame and the cleaner arrived half an hour into the time frame. He did a superb and professional job; cleaned an area rug on the spot (we had not mentioned it) and explained about why one spot could not be fully cleaned because of the heavy soiling. Great service. Would use again.

16:48 26 Oct 18

Had Fresh Look clean my carpets on October 25, 2018 and I will definitely be using them again.. Cody showed up a little late because he was making his previous customer 100% happy I was fine with that. When discussing what needed to be done he was extremely thorough with information explains the service and cost he definitely knows his stuff! We were only going to get carpets done but when Cody checked the vents they definitely needed to be done too. Cody worked very hard to complete all the tasks he was very pleasant to deal with and was very informative. After he finished steam cleaning each room he would ask me to come and inspect it give my okay before he would move on. He was specific to detail explaining his findings along the way such as sun damage on the carpets etc. He was here much longer than previous carpet cleaning companies he wanted to ensure I was 100% happy! Excellent job Cody! Thanks Fresh Look you live up to your name ? My house definitely has the Fresh Look!

20:56 26 Sep 18

Awesome service for duct cleaning & dryer vent cleaning. Jay was polite, efficient & obviously knew what he was doing. He answered all my questions and completed the work in a timely manner. Really appreciated him arrive on time & when the appointment was booked. The followup by the office was greatly appreciated, nice to know that they wanted to know how the job went. Great work guys, will definitely get you in again.

21:54 19 Oct 18

I have been using this carpet cleaning service for several years. Always satisfied and reasonably priced. Glen is terrific, always sharing advice and tips. always pleasant and approachable. Will continue to have him come to our home and do the "magic".

21:22 22 Oct 18

We've been using Fresh Look for years back to when they went under the Sears name. They have always been professional, efficient and pleasant. We needed their services a few days ago due to a mishap. Jay came and worked hard to clean the carpet in our main bedroom. When he was finished, we couldn't tell there had ever been any stains. My wife and I recommend Fresh Look highly.

20:19 26 Oct 18

Fresh Look cleaned the heating duct and dryer vents in our home - our technician Cody went above and beyond in his effort to ensure our home was clean, sanitized and safe. Thank you Cody! The result was amazing and I will recommend this service and company to everyone.

21:09 07 Nov 18

We received outstanding service to having our upholstery cleaned. Jay worked diligently and thoroughly to remove stains to insure we were statisfied. As well the customer service was very accommodating. We highly recommend the company.

Mary Ellen Schulz

Mary Ellen Schulz

04:35 28 Nov 18

I was very happy with the work done by Fresh Look Carpet & Upholstery. They arrived on time and my love seats, chair and carpet look great when they finished cleaning them. I would definitely have them back for any more of my cleaning needs.

22:06 11 Jan 19

Great service and very courteous and professional technician. He did an amazing job on our white carpets and all areas of the house. I would highly recommend them and will use their service again!

Robert Davidson

Robert Davidson

21:30 26 Jan 19

Had our dryer duct cleaned by Dustin and we were blown away by the accumulation of lint buildup. He was on time for the appointment and we received a phone call to advise that he would arrive in 30 minutes. Very professional and friendly service by this young man. We would not hesitate to use their service again and highly recommend this business.

22:22 01 Feb 19

Super professional staff and very competitive pricing. Dustin, was super friendly, polite, showed up exactly when expected and got to work right away. We were in the process of moving out and the cleaning of the carpets took so little time and didn't interfere anything. If you're in the Comox Valley area and are in need of carpet cleaning give Flesh Look some serious consideration. 👍

22:20 01 Feb 19

I have used Fresh look (formerly Sears) a number of times from carpet, tile & grout & vent cleaning. On this occasion I used them for stair carpet cleaning & area rug cleaning. Their technician Cody arrived on time & started on the job straight away & was finished within the hour. Always a professional & friendly service from the Fresh Look team & I would highly recommend them to other people & look forward to using them in the future.

00:57 03 Feb 19

Technician was thorough and knowledgeable. He educated me about my furnace filters and was very helpful. He was honest and offered other services but didn't try to "upsell" on things I didn't actually need. I called on Friday and they arrived Monday and on time. Very happy with the service and heating tips he gave me.

16:50 10 Feb 19

We have been using Fresh Look (formerly Sears Carpet Cleaning) for quite some time, always happy with the results. The technician calls before he arrives ensuring you are ready and waiting. Very professional and friendly, we have only had our living room carpet and stairs done but they do offer many more services. Highly recommend them. Reasonable rates and quick and friendly service. Thank you our carpet looks great!

Mary Catherine Bellamy Williams

Mary Catherine Bellamy Williams

21:55 20 Feb 19

Thanks for the great service! Our upholstery is so clean and fresh! The technician was very knowledgeable about fabrics, cleaning and care and I learned so much from him. The service was prompt, efficient and friendly and the office staff were also very helpful and professional! The price was certainly affordable and I also appreciate the choice in payment methods. We will definitely use Fresh Look next time we need cleaning!

Permelia Parham

Permelia Parham

21:02 20 Mar 19

I have used Fresh Look many times over the last 8 years. The office staff and technicians are always courteous and professional. Their cleaning service is outstanding - I definitely recommend them.

Valerie & Gerry Walther

Valerie & Gerry Walther

19:47 30 Mar 19

Fresh Look cleaned our carpets and ducts in a very friendly and professional way. Dustin was dedicated to his task and went beyond expectations. We will certainly recommend your services to others.

21:32 12 Apr 19

Fresh Look cleaned our two bedroom carpets. The technician was professional and friendly. The phone conversation was also helpful and advised of the many services they provide. Highly recommended.

John F Tremblay

John F Tremblay

00:44 05 May 19

J & M Tremblay We are pleased to recommend the people at Fresh Look after they did two jobs for us recently. First, there was the area rug which was badly soiled. The friendly rep, Dustin, came, gave us an estimate and a date for when they would come and take it to clean. They called the day before, setting a time to come. A few days later, the rug was returned and laid in place. Everything they did was pleasantly successful. At that visit, he gave us an estimate for cleaning our ceramic tiles, some with very dirty grout. We called the office and made a date for that job. Again the day before we received a call with the time they would come, and he was here right on time. His work was done efficiently, and all was cleaned up before he left. We are most satisfied with the crew of Fresh Look, would ask them again if needed, and will recommend them when we can.

17:58 06 May 19

I have used several cleaning companies in this area for my carpets and tiles. This company provides the most efficient cleaning and the staff are very conscientious and thorough. I appreciate the follow up calls as well!

22:01 07 May 19

Had all the carpets in my home cleaned yesterday. Price was great! Service provider was prompt, courteous, and did a fantastic job in a short time, including some "problem" spots. Booked it late last week and it is done already! I am delighted.

18:35 03 Jun 19

We were thinking we would have to replace a carpet in one of our bedrooms, due to our dog. Fresh Look restored our carpet to like new condition. Very professional and helpful service

Shelley Johnson

Shelley Johnson

00:07 10 Jun 19

We have had Fresh Look Carpet cleaning service yearly, for the past several years (including when they were Sears), and have always been very pleased with their service. They have returned without question when bad stains (like red wine) needed another treatment. We recommend them highly.

Adele Hollingsworth

Adele Hollingsworth

18:40 10 Jun 19

Fresh Look came and cleaned our tiles/grout! Cody did an awesome job! He works hard and is very courteous. I highly recommend this business. I am happy to have clean floors again! TY Fresh Look! :)

John and Christine van der Lieck

John and Christine van der Lieck

22:12 11 Jun 19

Fresh Look Clean shampooed a few carpeted rooms for us during our move out clean. They were great. The job was done quickly and efficiently and the carpets look great. Thank you!

19:53 12 Jun 19

FreshLook came and cleaned all the carpets in my home and albeit them being very old and stained they came up beautiful! They also cleaned the beige sofa that I had written off as beyond help and it has come up like new! I couldn't be happier. Dustin was really hard working and fast and wonderfully polite and helpful. I would very highly recommend them to anyone! Wonderful value for money.

21:51 20 Jun 19

Fresh Look did a fantastic job cleaning and sanitizing my carpets, and the technician took care to explain what was best for my carpets. A fresh clean smell and looks great! Excellent customer service, I highly recommend the Fresh Look team.

Valerie Hossain

Valerie Hossain

20:11 26 Jun 19

I highly recommend Fresh look. Upon calling they were able to fit me in early the next day and work around my time table. We had the technician, Cody, he was kind and friendly! Cody went over what's best for our carpets, explained why he was doing things. He moved everything around and asked me to come back in and confirm he had reset my couches perfectly. All around it was an amazing experience that I'd be happy to repeat. Also, you can find discount coupons or promotions on their website!

18:49 18 Jul 19

I had their technician clean a sectional and a large bedroom with closet. He arrived promptly on time, spent a full 2 hours here, was very thorough, enjoyed his job, polite and a really nice guy all around. He did a great job and was very attentive and hard working. 5 stars all around for the technician and the overall cleaning service.

18:52 21 Jul 19

GREAT JOB!! Our carpets needed cleaning and we've always used Sears Carpet Cleaners whom we've been so happy with. Thankfully we found them under their new name FRESH LOOK.....phew.......so relieved. As always the job was done to perfection. He was quick, personable, and really good with our dog who can be ummmmmmm very enthusiastic when meeting new people lol. My husband and I both would not hesitate to recommend Fresh look to anyone looking to have their carpets or furniture cleaned. I could not imagine using anyone else. THANK YOU!!

Tammara Kennelly

Tammara Kennelly

03:42 28 Jul 19

I called Fresh Look to help me clean my dad's carpets after moving him into a care home. The carpets were quite dirty. Cody, the technician was absolutely lovely to deal with. Excellent customer service, hard working, polite and a real desire to help and delight customers. He was ease and care during a very difficult time. And he did a beautiful job with the carpets. Fresh Look has a gem of an employee with him.

20:28 02 Aug 19

Excellent customer service from the first phone call. I had to reschedule multiple times and the woman on the phone was so sweet and helpful. The man that came to check my dryer vent installed a new one and also helped me with my air circulation unit, cleaning all the filters and explaining to me how to use it (new condo). I would definitely recommend them!

02:57 06 Aug 19

EXCELLENT SERVICE & GOOD VALUE We recently purchased a used sectional couch and had Fresh Look Cleaners professionally clean it. Dustin the technician did a very thorough job and our used couch came out looking like new. The smell of dog from the previous owner was completely gone. The technician was professional, courteous and I would highly recommend this company if you need any upholstery or carpets cleaned. The prices are very fair and I found Fresh Look to be much less expensive than some other local companies on line.

20:02 14 Aug 19

These guys are fantastic. They did a super job cleaning my carpets and were incredible friendly. They did a follow up call just to make sure that I was happy with the work. I won't use anyone else. THANKS SO MUCH!

21:52 28 Aug 19

Highly recommend FRESH LOOK!! Prompt, professional and excellent service! Cody was the technician who attended our home. He did an amazing job and was very professional and considerate. He made sure to walk us through each of the processes to ensure we were satisfied with the work he was doing. Would never consider another company after our exceptionally positive experience today. Very satisfied!!!

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We continue to offer the same great service we provided for Sears Canada since 1992. Always locally owned.

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