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Fresh Look Carpet, Upholstery & Duct Cleaning

Fresh Look Carpet, Upholstery & Duct Cleaning cleans out gritty dirt, allergens, germs and stains. Cleaning your carpets, rugs and furniture improves the indoor air quality of your home or business while making sure your carpets and upholstered furniture last a long time. Book Today!

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Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Air Duct Cleaning
Tile Grout Cleaning
Dryer Vent Central Vac Cleaning
Mattress Cleaning
Leather Cleaning

Service Locations

Black Creek
Bowser
Campbell River
Comox
Courtenay
Coombs
Cumberland
Errington
Fanny Bay
Gold River
Merville
Parksville

Port Alberni
Port Alice
Port Hardy
Port McNeill
Quadra Island
Qualicum
Sayward
Tahsis
Tofino
Ucluelet
Union Bay
Woss

All Major Credit Cards Accepted

Google Rating

5.0

Fresh Look Carpet, Upholstery & Duct Cleaning ( Formerly Sears)

5.0

audrey cope

19:06 19 Jun 18

Super efficient and nice technician. I had my sofa and carpets cleaned and they look amazing. I also had my dryer duct cleaned and was very impressed with the care the technician took. The price was very good too. I've been using these guys for years (when they were with Sears) and have always been happy with the price and service.

Marion Krug

23:05 23 May 18

Very good service. The young man did a walk through the house to find out any of my concerns. He was very conscientious of my walls and furniture. My rugs look great. I would use this company again and recommend them.

Chris Carter

03:26 19 Jun 18

We were pleased to find that Fresh Look had morphed from Sears Carpet Cleaning as they have looked after us for several years. Last week they cleaned our three carpeted rooms and two area rugs. Their Representative was on time, careful and did an excellent job. One carpet I had given up as a lost cause in my Studio was successfully cleaned and looked better that I ImImagined was possible ! Would reccommend Fresh Look to anyone needing a superior job at a reasonable price. Chris

Gordon Dunsmore

19:09 24 May 18

Whether it was Sears or Fresh Look, the service is awesome. Our tech for the last couple of years has been great. Friendly and a treasure trove of knowledge. Discovered hidden issues and allowed us the remedy. Thank-you again. Gord & Lisa

Joseph Forsyth

21:42 07 Apr 18

WE had used this firm before when they were contracted by Sears and had been happy. This time the appointment booking was easy, we were called the day before to narrow the time frame and the cleaner arrived half an hour into the time frame. He did a superb and professional job; cleaned an area rug on the spot (we had not mentioned it) and explained about why one spot could not be fully cleaned because of the heavy soiling. Great service. Would use again.

Gloria Fisher

16:48 26 Oct 18

Had Fresh Look clean my carpets on October 25, 2018 and I will definitely be using them again.. Cody showed up a little late because he was making his previous customer 100% happy I was fine with that. When discussing what needed to be done he was extremely thorough with information explains the service and cost he definitely knows his stuff! We were only going to get carpets done but when Cody checked the vents they definitely needed to be done too. Cody worked very hard to complete all the tasks he was very pleasant to deal with and was very informative. After he finished steam cleaning each room he would ask me to come and inspect it give my okay before he would move on. He was specific to detail explaining his findings along the way such as sun damage on the carpets etc. He was here much longer than previous carpet cleaning companies he wanted to ensure I was 100% happy! Excellent job Cody! Thanks Fresh Look you live up to your name ? My house definitely has the Fresh Look!

Hope Rychkun

20:56 26 Sep 18

Awesome service for duct cleaning & dryer vent cleaning. Jay was polite, efficient & obviously knew what he was doing. He answered all my questions and completed the work in a timely manner. Really appreciated him arrive on time & when the appointment was booked. The followup by the office was greatly appreciated, nice to know that they wanted to know how the job went. Great work guys, will definitely get you in again.

brenda molloy

21:54 19 Oct 18

I have been using this carpet cleaning service for several years. Always satisfied and reasonably priced. Glen is terrific, always sharing advice and tips. always pleasant and approachable. Will continue to have him come to our home and do the "magic".

Mark Allan

21:22 22 Oct 18

We've been using Fresh Look for years back to when they went under the Sears name. They have always been professional, efficient and pleasant. We needed their services a few days ago due to a mishap. Jay came and worked hard to clean the carpet in our main bedroom. When he was finished, we couldn't tell there had ever been any stains. My wife and I recommend Fresh Look highly.

Lauren Morton

20:19 26 Oct 18

Fresh Look cleaned the heating duct and dryer vents in our home - our technician Cody went above and beyond in his effort to ensure our home was clean, sanitized and safe. Thank you Cody! The result was amazing and I will recommend this service and company to everyone.

Deb Clare

21:09 07 Nov 18

We received outstanding service to having our upholstery cleaned. Jay worked diligently and thoroughly to remove stains to insure we were statisfied. As well the customer service was very accommodating. We highly recommend the company.

Mary Ellen Schulz

04:35 28 Nov 18

I was very happy with the work done by Fresh Look Carpet & Upholstery. They arrived on time and my love seats, chair and carpet look great when they finished cleaning them. I would definitely have them back for any more of my cleaning needs.

John Marshall

22:06 11 Jan 19

Great service and very courteous and professional technician. He did an amazing job on our white carpets and all areas of the house. I would highly recommend them and will use their service again!

Robert Davidson

21:30 26 Jan 19

Had our dryer duct cleaned by Dustin and we were blown away by the accumulation of lint buildup. He was on time for the appointment and we received a phone call to advise that he would arrive in 30 minutes. Very professional and friendly service by this young man. We would not hesitate to use their service again and highly recommend this business.

neil fisher

22:22 01 Feb 19

Super professional staff and very competitive pricing. Dustin, was super friendly, polite, showed up exactly when expected and got to work right away. We were in the process of moving out and the cleaning of the carpets took so little time and didn't interfere anything. If you're in the Comox Valley area and are in need of carpet cleaning give Flesh Look some serious consideration. 👍

Mike Thompson

22:20 01 Feb 19

I have used Fresh look (formerly Sears) a number of times from carpet, tile & grout & vent cleaning. On this occasion I used them for stair carpet cleaning & area rug cleaning. Their technician Cody arrived on time & started on the job straight away & was finished within the hour. Always a professional & friendly service from the Fresh Look team & I would highly recommend them to other people & look forward to using them in the future.

Kara Leweni

00:57 03 Feb 19

Technician was thorough and knowledgeable. He educated me about my furnace filters and was very helpful. He was honest and offered other services but didn't try to "upsell" on things I didn't actually need. I called on Friday and they arrived Monday and on time. Very happy with the service and heating tips he gave me.

Maria Farrell

16:50 10 Feb 19

We have been using Fresh Look (formerly Sears Carpet Cleaning) for quite some time, always happy with the results. The technician calls before he arrives ensuring you are ready and waiting. Very professional and friendly, we have only had our living room carpet and stairs done but they do offer many more services. Highly recommend them. Reasonable rates and quick and friendly service. Thank you our carpet looks great!

Mary Catherine Bellamy Williams

21:55 20 Feb 19

Thanks for the great service! Our upholstery is so clean and fresh! The technician was very knowledgeable about fabrics, cleaning and care and I learned so much from him. The service was prompt, efficient and friendly and the office staff were also very helpful and professional! The price was certainly affordable and I also appreciate the choice in payment methods. We will definitely use Fresh Look next time we need cleaning!

Permelia Parham

21:02 20 Mar 19

I have used Fresh Look many times over the last 8 years. The office staff and technicians are always courteous and professional. Their cleaning service is outstanding - I definitely recommend them.

Valerie & Gerry Walther

19:47 30 Mar 19

Fresh Look cleaned our carpets and ducts in a very friendly and professional way. Dustin was dedicated to his task and went beyond expectations. We will certainly recommend your services to others.

Kelly Brady

21:32 12 Apr 19

Fresh Look cleaned our two bedroom carpets. The technician was professional and friendly. The phone conversation was also helpful and advised of the many services they provide. Highly recommended.

John F Tremblay

00:44 05 May 19

J & M Tremblay We are pleased to recommend the people at Fresh Look after they did two jobs for us recently. First, there was the area rug which was badly soiled. The friendly rep, Dustin, came, gave us an estimate and a date for when they would come and take it to clean. They called the day before, setting a time to come. A few days later, the rug was returned and laid in place. Everything they did was pleasantly successful. At that visit, he gave us an estimate for cleaning our ceramic tiles, some with very dirty grout. We called the office and made a date for that job. Again the day before we received a call with the time they would come, and he was here right on time. His work was done efficiently, and all was cleaned up before he left. We are most satisfied with the crew of Fresh Look, would ask them again if needed, and will recommend them when we can.

Vicki Wynans

17:58 06 May 19

I have used several cleaning companies in this area for my carpets and tiles. This company provides the most efficient cleaning and the staff are very conscientious and thorough. I appreciate the follow up calls as well!

Kathy Davies

22:01 07 May 19

Had all the carpets in my home cleaned yesterday. Price was great! Service provider was prompt, courteous, and did a fantastic job in a short time, including some "problem" spots. Booked it late last week and it is done already! I am delighted.

Donna Mont

18:35 03 Jun 19

We were thinking we would have to replace a carpet in one of our bedrooms, due to our dog. Fresh Look restored our carpet to like new condition. Very professional and helpful service

Shelley Johnson

00:07 10 Jun 19

We have had Fresh Look Carpet cleaning service yearly, for the past several years (including when they were Sears), and have always been very pleased with their service. They have returned without question when bad stains (like red wine) needed another treatment. We recommend them highly.

Adele Hollingsworth

18:40 10 Jun 19

Fresh Look came and cleaned our tiles/grout! Cody did an awesome job! He works hard and is very courteous. I highly recommend this business. I am happy to have clean floors again! TY Fresh Look! :)

John and Christine van der Lieck

22:12 11 Jun 19

Fresh Look Clean shampooed a few carpeted rooms for us during our move out clean. They were great. The job was done quickly and efficiently and the carpets look great. Thank you!

Ellian Bell

19:53 12 Jun 19

FreshLook came and cleaned all the carpets in my home and albeit them being very old and stained they came up beautiful! They also cleaned the beige sofa that I had written off as beyond help and it has come up like new! I couldn't be happier. Dustin was really hard working and fast and wonderfully polite and helpful. I would very highly recommend them to anyone! Wonderful value for money.

Suzanne Wood

21:51 20 Jun 19

Fresh Look did a fantastic job cleaning and sanitizing my carpets, and the technician took care to explain what was best for my carpets. A fresh clean smell and looks great! Excellent customer service, I highly recommend the Fresh Look team.

Valerie Hossain

20:11 26 Jun 19

I highly recommend Fresh look. Upon calling they were able to fit me in early the next day and work around my time table. We had the technician, Cody, he was kind and friendly! Cody went over what's best for our carpets, explained why he was doing things. He moved everything around and asked me to come back in and confirm he had reset my couches perfectly. All around it was an amazing experience that I'd be happy to repeat. Also, you can find discount coupons or promotions on their website!

Laurenne P

18:49 18 Jul 19

I had their technician clean a sectional and a large bedroom with closet. He arrived promptly on time, spent a full 2 hours here, was very thorough, enjoyed his job, polite and a really nice guy all around. He did a great job and was very attentive and hard working. 5 stars all around for the technician and the overall cleaning service.

Sue

18:52 21 Jul 19

GREAT JOB!! Our carpets needed cleaning and we've always used Sears Carpet Cleaners whom we've been so happy with. Thankfully we found them under their new name FRESH LOOK.....phew.......so relieved. As always the job was done to perfection. He was quick, personable, and really good with our dog who can be ummmmmmm very enthusiastic when meeting new people lol. My husband and I both would not hesitate to recommend Fresh look to anyone looking to have their carpets or furniture cleaned. I could not imagine using anyone else. THANK YOU!!

Tammara Kennelly

03:42 28 Jul 19

I called Fresh Look to help me clean my dad's carpets after moving him into a care home. The carpets were quite dirty. Cody, the technician was absolutely lovely to deal with. Excellent customer service, hard working, polite and a real desire to help and delight customers. He was ease and care during a very difficult time. And he did a beautiful job with the carpets. Fresh Look has a gem of an employee with him.

Holly McDonald

20:28 02 Aug 19

Excellent customer service from the first phone call. I had to reschedule multiple times and the woman on the phone was so sweet and helpful. The man that came to check my dryer vent installed a new one and also helped me with my air circulation unit, cleaning all the filters and explaining to me how to use it (new condo). I would definitely recommend them!

M***

02:57 06 Aug 19

EXCELLENT SERVICE & GOOD VALUE We recently purchased a used sectional couch and had Fresh Look Cleaners professionally clean it. Dustin the technician did a very thorough job and our used couch came out looking like new. The smell of dog from the previous owner was completely gone. The technician was professional, courteous and I would highly recommend this company if you need any upholstery or carpets cleaned. The prices are very fair and I found Fresh Look to be much less expensive than some other local companies on line.

Leanne wells

20:02 14 Aug 19

These guys are fantastic. They did a super job cleaning my carpets and were incredible friendly. They did a follow up call just to make sure that I was happy with the work. I won't use anyone else. THANKS SO MUCH!

Sam G

21:52 28 Aug 19

Highly recommend FRESH LOOK!! Prompt, professional and excellent service! Cody was the technician who attended our home. He did an amazing job and was very professional and considerate. He made sure to walk us through each of the processes to ensure we were satisfied with the work he was doing. Would never consider another company after our exceptionally positive experience today. Very satisfied!!!

Eileen David

01:28 29 Sep 19

We are very happy with Fresh Look Carpet Cleaning! The fellow that cleaned our carpets, Cody, was very thorough and very professional. Excellent customer service! The carpets came up great. We also had our carpets sanitized and they smelled lovely. We have used Sears for years and will definitely stick with Fresh Look!

Hans Witthoeft

02:10 02 Oct 19

I was super happy with the job they did on my carpet. The guy who did the cleaning did a very thorough job and it turned out a lot better than I was expecting. He is a really nice person and so is the woman I spoke with on the phone. Makes a big difference. I highly recommend them for that reason and the price. It was much cheaper than I was expecting. Thank you!

Andrea & Nathan Newcombe

21:24 02 Oct 19

I had our forced air furnace and dryer ducts cleaned as well as a sanitize, yesterday by Fresh Look. I am completely satisfied with the service provided. Dustin is a knowledgeable and friendly technician. If there was any doubt as to the cleanliness of our ducts it has been sucked away. Thanks again to Dustin and Cindy for making this a top notch experience!

Pat

21:13 10 Oct 19

Had the company clean three bedroom carpets yesterday, very happy with the results! The technician was polite and gave us a $10.00 coupon to use towards the bill, very nice. The receptionist on the phone was very patient and she had to call three times before I could book it. Thanks so much. Pat McCormick

Peggy Braun

21:38 02 Oct 19

I highly recommend Fresh look. The technician, Cody, he was efficient and friendly! All around it was a very good experience that I'd be happy to repeat. Also, you can find discount coupons or promotions on their website!

Olive Henrietta

22:27 18 Oct 19

I highly recommend Fresh Look. Their excellent technician Jay was extremely courteous. He really did an excellent job on our leather couch. He then cleaned our living room carpet and sunroom, which was heavily soiled by our pet coming in and out of the house. Good value. Thank you, Jane

Kristin Butcher

18:04 05 Nov 19

Fresh Look has been cleaning the carpets and rugs in my home for several years. It's always great service from everyone involved, and I couldn't be happier with the results. Last year my living room area rug had taken terrible abuse while my kitchen had been being renovated, and I didn't think it would ever come clean again. But Jay made magic happen, and when he was done, it looked like new. This year, Cody was the technician, and maintaining Fresh Look standards, his attention to detail was flawless. The price is reasonable and the end product is excellent. Highly recommended.

Far WestGirl

23:44 06 Nov 19

Wonderful company to deal with! Staff were personable friendly and expert at their job. I also appreciated how quickly they could fit in my cleaning needs, and the quality of the service they provided. Would totally recommend to all my family and friends, and they will be my go to cleaners for the future. Thank you

Bladerunner Bookin it

19:01 09 Dec 19

Highly recommend this company for any cleaning.. have had them do mattresses, carpets and upholstery.. excellent work and excellent staff service in the office and from the young fellows that came to my house.. very helpful very informed and great work

Marietta Dodds

22:50 08 Jan 20

I have had Fresh Look in to do a carpet cleaning on an annual basis since 2012. The carpet looks like new each time, and the technician has done an excellent job of removing spots on this light coloured carpet. Great job!

Sam G

23:57 14 Jan 20

Highly recommend FRESH LOOK!! Prompt, professional and excellent service! Cody was the technician who attended our home. He did an amazing job and was very professional and considerate. He made sure to walk us through each of the processes to ensure we were satisfied with the work he was doing. Would never consider another company after our exceptionally positive experience today. Very satisfied!!!

Richard Kampf

22:04 16 Jan 20

We needed our leather love seat refreshed after about 15 years of neglect. Called Fresh Look, discovered the service was reasonably priced so made an appointment. Dustin arrived on time, was cheerful, pleasant & efficient. I'm happy to report that our love seat, while definitely no longer new looks great & will give us many more years of service thanks to the work done by Dustin & Fresh Look. Will call these folks again in the future.

Fred Pullen

02:54 22 Jan 20

Fresh Look gave us excellent service. Dustin arrived at our house promptly, worked efficiently, and left our carpet looking sparkling clean and fresh. We appreciate his fine work and the help of the other staff, too. Very pleased!

Diane Owens

18:24 22 Jan 20

Dustin was a very personable man and explained things, and did a great job! I had my air ducts and dryer vent vacuumed this morning, I am really pleased with the whole experience from telephone communication with office to the actual cleaning. Will definitely call again.

Manfred Hack

01:33 23 Jan 20

I recommend FRESH LOOK!! Prompt, professional and excellent service! The technician did an amazing job and was very professional and considerate. He made sure that I was satisfied with the work he was doing. Wouldn't consider another company. Very satisfied!!!

Christine Constable

00:55 29 Jan 20

Very Happy! Was going to rent one but Fresh Look did a much better job and so much less hassle of dealing with the machine myself. My carpets look brand new just like the first day we moved in! I will continue using them for carpet cleaning and other services offered. Great phone staff when booking and the carpet cleaner himself was very nice and knowledgeable.

geoff campbell

18:40 25 Feb 20

Fresh look has looked after us since they were Sears. They are reliable dependable and very pleasant. I clean my own carpets but every once in a while need to call on their products. I am always fully satisfied. Our carpets look great. Thank you.

carolyn touhey

21:24 10 Mar 20

If there were more than five stars, I would award them. From the initial call during which Linda was pleasant and scheduled my appointment to the actual service, I am very pleased. Linda explained that the service is steam cleaning, not shampooing with harsh chemicals that often leave a residue. That is what I wanted. Dustin, the technician who came to our home, was not only cordial and pleasant, but he was a perfectionist. Unlike many people who would not want someone looking over their shoulder, he asked for asked for my feedback. When he got to a certain point and everything looked pretty clean, he invited me to check out his progress on our sofa and recliner to see if I could see any spots or areas that he should steam clean again. together, we are identified a few spots and he hit them with a pre-treatment which worked miracles. My pastel colored sofa and chair look new again. I was so pleased with the results and with him and his awesome attitude, I asked him to do two sets of stairs, only $40 each...a bargain... and even my car. I was equally pleased with all of those results as well. His attitude was so amazing, clearly understanding the service ethic that is missing in so many businesses today. There was no mess, and whatever they have in their pretreatment spray bottle is a miracle liquid. I will definitely use this company again and hope that Dustin will be the technician at that time.

Summer Wow

22:39 13 Mar 20

We are very happy with the services provided by Fresh Look Carpets. We needed 2 upholstered armchairs cleaned and their response was quick and efficient. The service guy was friendly, on time and even spot cleaned an area in an adjoining room. Very happy with the results. Will definitely be calling them again!

Kago Rox

17:05 12 Jun 20

I was so impressed with the customer service, the courteous technician and the fresh clean carpets afterwards. I highly recommend this company to homeowners looking to ensure the longevity of their carpets with regular cleaning. Thank you again!

Vicki White

00:26 17 Jun 20

Also wanted to say they went above and beyond to get "just" my stairs only done! Answered all my texts, questions and emails even though one of the owners was on vacation :) Super communicative and helpful. Thanks y'all. ☺️💞 Stairs looked great too :)

Tina Laur

22:19 27 Jun 20

I have been using Fresh Look Carpet (formally Sears Carpet) for over 25 years and I highly recommend this business. Always professional, knowledgeable and friendly - from booking to cleaning. Tina Laur

adele moeller

23:09 10 Jul 20

Would highly recommend Fresh Look for any home cleaning jobs. Thanks for your professional service.

DonandLinda Felkley

20:40 15 Jul 20

We continue to be very happy with the professional service in the cleaning of our carpets and furniture. The pleasant and professional care by the technician, Glenn, is always excellent!

Wally Chinn

20:45 21 Jul 20

Ceaning agent was very prompt and courteous. Work was done quite quickly but very thoroughly. The results have been very satisfying. The reassurance that they would respond, at no charge, if a problem still persists and may require another cleaning attempt.

Peggy Gervais

18:01 24 Jul 20

Just had all the carpets cleaned and Dustin did an excellent job. He was kind enough to wear a mask the whole time as we have health challenges living here. I can always rely on these people to help with the tough jobs. Thanks to everyone at Fresh Look! Hope you all have a wonderful summer.

Donna Edgar

17:38 28 Jul 20

I had our living room furniture steam cleaned and all the tile cleaned and sealed in our home. We are extremely pleased with the results! Dustin is a very personable and informative person who worked quickly and efficiently. Would definitely recommend Fresh Look to everyone.

andrea witty

20:35 30 Jul 20

I have used Sears (now Fresh Look) since I moved here in 2004. I try to get carpets done once a year. They are always on time, professional, friendly and talk to us about our needs. They do their best to remove all of the stains and let you know to call in a week if stains re-appear. I recommend Fresh Look to everyone I come across! Thank you for your wonderful service! Andrea Whiting

Cassidy Cahill

16:35 01 Aug 20

I intended to send this quite a while ago and it somehow got put on the backburner. I have nothing but great things to say about this service. Booking the appointment was so easy, and the staff member on the phone was friendly and helpful. The technician was awesome. He knew his stuff, was super fast, and did an incredible job of cleaning my old dingy couch and chair. It's practically new. In addition I found the price to be quite reasonable, and they were very upfront about all costs. Thanks Fresh Look, you have my recommendation.

Marcel Edward

15:54 13 Aug 20

Punctual, courteous service. Technician was very Covid aware, careful in the house and did a great job, even gave a heads up phone call to advise of his ETA. Highly recommend this company for any of the services they provide!

susan t

19:39 10 Sep 20

I have used this company about 3 times. Twice for carpet cleaning and once for air duct cleaning. Michelle, the gal you talk to, is very pleasant and she always follows up to make sure that things went well. No complaints at all and I will use the company again.

Nicole Roberge

21:41 16 Sep 20

I have used fresh look twice and I have been very happy with the results. Michelle the receptionist is so wonderful to talk too, she is very genuine and kind. My couch came out great and the technician arrived right on time at 1:30 (window was 1:30-3:30). I will always use fresh look!

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